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Visitation policies & procedures

At Glen Cove Hospital, we welcome all visitors. We are glad when our patients receive visitors and want to make these visits as comfortable as possible for both the visitor and the patient. Here are some guidelines that will make visits helpful to family members or friends:

  • Visitors are welcome at any time during the patient’s stay 
  • Visitors are also welcome to stay with a family member or friend when they are in the hospital’s Emergency Department, or are here for outpatient services or ambulatory surgery 
  • Patients can choose who can and cannot visit them while they are in our healthcare facility without regard to legal relationship, race, color, national origin, religion, sex, sexual orientation, gender identity or disability.

Limits on visiting must be reasonable and based on the patient’s medical condition, and will be explained to the patient and to you.

Reasons for restricting visitors may include, but are not limited to:

  • The patient requests restrictions or limitations
  • There are safety concerns, such as risk of infection
  • Visiting interferes with the care of other patients, including the need for their rest and/or privacy
  • An existing court order that restricts contact
  • Visitors are disruptive, threatening or violent
  • The patient is in a substance abuse/mental health treatment program that requires limited visiting

Visits from children

Children are welcome to visit a family member, but those under the age of 16 should be supervised by a responsible adult during their visit. Young children are expected to stay with an adult who is responsible for supervising them to ensure a safe and restful environment for the patient, and any other patient(s) sharing their room. Younger children are not excluded by age, but supervising adults are encouraged to keep their visit brief.

Visiting hours

Medical/Surgical/Telemetry/Critical Care/Rehabilitation

Unlimited visitation within reason based on patient's medical condition.

3 West

Monday through Friday

9:30am to 10:30am
3:30pm to 5pm
6pm to 7pm

Weekends and holidays

9:30am to noon
3:30pm to 5pm
6pm to 7pm


Religious & spiritual services

As patients go through the healing process, religious and spiritual belief can be important. Glen Cove's nondenominational Pastoral Care Program helps patients and families cope with the stress of illness during their hospital stay.

Here’s how you can connect with one of our chaplains:

  • Call the assistant director of nursing on your unit.
  • Call the Information Desk at ext. 9768.

The hospital's nondenominational chapel is always open. Catholic masses are held in the Rehabilitation Dining Room on the first floor on Sundays.


Gifts & flowers

The Glen Cove Hospital Auxiliary runs the gift shop located in the main lobby. The shop stocks cards, toiletries, gifts, magazines, books, stationery, plants, and flowers. Gift shop purchases must be paid for in cash or credit card. 


Food & amenities

A coffee shop, providing breakfast foods and delicious deli fare, is located just off the main lobby.

Hours:
Monday – Friday
7:30am to 6:30pm

Saturday and Sunday
8am to 6pm


Administrative department directory

As a patient or visitor at Glen Cove Hospital, you may find the following administrative department numbers useful:

Administration (516) 674-7580
Admitting (516) 674-7385
Ambulatory Surgery Center (516) 674-7795
Gift/Flower shop (516) 674-7424
Patient Billing (800) 995-5727
Professional and Public Health Education (516) 465-2500
Home Care (516) 674-7417
Medical records (516) 674-7455
Nursing administration (516) 674-7840
Patient Information or Operator (516) 674-7368
Patient Relations (516) 674-7417
Pharmacy (516) 674-7777
Security (516) 674-7884
Social Work (516) 674-7407
Surgical Guest Lounge (516) 674-7712
TV Rental (516) 674-2225
Volunteers/Auxiliary services (516) 674-7365